BACKGROUND:

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Lanther Black Limited understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, www.lantherblack.com ("Our Site")  and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is deemed to occur upon your first use of Our Site. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately. If we change our Privacy Policy for the site, we will post the revised Privacy Policy here so that you will always know what information we gather and how we use it. 

Information About Us

If you have any further questions regarding our Privacy Policy, please do not hesitate to contact us by post, phone or email with the details provided below.

Registered (and postal) address: Lanther Black Limited, 3 Geary Drive, Brentwood, Essex, CM14 4UH

Email address: sales@lantherblack.com

Telephone number: 01277 549040

VAT number: 202 4440 63

Company reg number: 9362935 Registered in England & Wales.

 

What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

 

Information that we collect:

Who you visit Our Site we collect certain personal information.

Cookies. Our Site uses Cookies to provide with you a better experience. Cookies are small pieces of text sent to your browser when you visit a site. They serve a variety of functions, like enabling us to remember certain information you provide to us as you navigate between pages on the website. Your acceptance of our Cookie policy is deemed to occur when you press the 'Continue' button on our Cookie banner pop up. If you do not agree to our Cookie Policy, please stop using our site immediately. 

When you place an order on Our Site, we will need you to provide certain personal information. 

• Name

• Postal address

• Email address

• Phone number

• Payment details (we do not store any payment details on our servers, we use Stripe to secure your payment information and to execute transactions securely. However, we reserve the right to disclose information in order to comply with the requirement of Law by court order, to prevent harm to persons or property, to fight fraud and credit risk reduction).

 

How we use Personal Data:

Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. Your personal data will be used for one of the following purposes:

• When you make a purchase from us, you are entering into a contract with us. In order to perform this contract we need to process and store your data. For example, we may need to contact you by email or telephone in the case of a problem or enquiry related to your order or payment.

• Communicating with you. This may include responding to emails or calls from you.

• Supplying you with information by email that you have opted-in to (you may unsubscribe or opt-out at any time by selecting the “unsubscribe” option at the bottom of correspondence and following the instructions given; or by emailing sales@lantherblack.com and asking to be removed from our mailing list.

 

How long and where we will keep Personal Data:

Your personal data will be stored securely on the servers of 'Wix'. You may request to have your personal data removed at any time by contacting us via the details at the top of this page.

 

Do we share your Personal Data?

We may sometimes need to share your personal data with third parties These may include payment processing, delivery, and marketing. In some cases, those third parties may require access to some or all of your personal data that we hold.

If any of your personal data is required by a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law.

 

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

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This website also uses tracking software to monitor its visitors to better understand how they use it.

The 3rd-party tracking software providers are as follows:

- Google Analytics which uses cookies to track visitor usage. You can read Google's privacy policy here for further information [http://www.google.com/privacy.html] and opt-out via the Google analytics opt-out browser addon [https://tools.google.com/dlpage/gaoptout/]

- Facebook Pixel that uses cookies to track visitor usage. You can read facebooks privacy policy here for further information. 

 

How Can I Access My Personal Data?

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

All subject access requests should be made in writing and sent to the email or postal addresses shown above. 

We will respond to your subject access request within 7 days and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.